VoIP Services

Our group of premier providers offer a full suite of voice services. From local lines to complex IVR solutions, you can count on our partners to exceed your expectations.

Voice and VoIP Services can be broken into several areas.

Conferencing:

No matter what type of meeting you need to hold, our conferencing services give you a variety of features supported by expert service. From having access to an instant conference to working with our knowledgeable staff who help you plan and conduct an investor relations call, you can count on our partners to offer you easy-to-use conferencing solutions.

Local Service:

Your local voice services are probably your most heavily used communications services. Local services provide for everything from basic phone service to voice mail and directory assistance.

Long Distance Services:

Long Distance service places calls over standard phone lines to connect your calls between two states (interstate), between two call regions within your state (intrastate) or internationally. Switched Long Distance places calls over standard phone lines to your destination caller. Dedicated Long Distance, sometimes called "T-1" service, is a leased line service most often used by medium and large sized companies that want circuits (trunks) dedicated specifically to carrying high-volume long distance traffic. By connecting your premise equipment (PBX or hybrid key system; digital phone system with a digital trunk interface card; or an analog system with a channel bank) on these circuits directly to the network switch, you achieve maximum network efficiency at competitive rates.

IVR Services:

IVR - short for Interactive Voice Response - is a technology that automates interactions with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company.

Voice over IP Services:

Voice over IP (VoIP) defines a way to carry voice calls over an IP network including the digitization and packetization of the voice streams. IP Telephony utilizes the VoIP standards to create a telephony system where higher level features such as advanced call routing, voice mail, contact centers, etc., can be utilized.

SIP Services:

Session Initiation Protocol (SIP) is a peer-to-peer, multimedia signaling protocol developed in the IETF. SIP is ASCII-based, resembling HTTP, and reuses existing IP protocols (DNS, SDP, etc.) to provide media setup and teardown. Since its first publication in 1999, SIP has generated a high level of interest in the VoIP industry, and many people believe that SIP will become the de facto standard protocol for future voice networks.