When it comes to choosing an Internet service provider there are a multitude of options – both for the provider you choose, as well as the type of service. Before signing up with an ISP, take a close look at what each one has to offer, in order to be sure you get the services you need at a price you can afford.
10 Steps to Follow:
- Determine your budget. The faster your internet speeds, the higher the cost. Those on a tight budget have the more economical options of dial up or even a light version of DSL. Also, phone companies often give discounts for bundled internet and phone services.
- Look for ISPs with good ratings in your specific area. A number of ISPs may have great ratings in one area of the country but fail miserably in yours. A good idea is to talk with your neighbors or local businesses to find out how they feel about their ISP.
- Once you’ve begun narrowing your list down to the ISPs within your budget and with positive reviews in your area, check to see which of those offer special deals on bundled services. Most cable and phone companies offer bundled deals when you purchase phone, TV, and Internet services together, and give incentives for signing up for specific times, or contract lengths. But, as always, buyer beware – typically once that year is up you’ll find yourself paying regular price, which can be almost double.
- Next, take a look at customer support. Is it offered 24/7; how are they rated? Remember that a computer isn’t limited to breaking down from 9am to 5pm, and even the best and most expensive connections can experience technical issues or downtime. Know whether you will receive live support and/or email, and if they charge a fee.
- Decide the speed you need. Most ISPs offer plans with prices based on download speeds. Slower DSL (also known as DSL light) or cable speeds are the most cost-efficient for those only wanting to browse the web and utilize email. That being said, if you’re looking to play online games, transmit data or stream movies and TV, you’ll definitely want a faster Internet.
- Subsequently, see if they offer a free email account. Most ISPs offer at least one free email address. Others may provide more or charge a small fee for additional email addresses.
- Then, see which ISPs provide anti-virus email protection. Many viruses sneak onto a computer via email, and having it scanned before reaching your inbox offers an added level of security.
- Don’t automatically omit dial-up. With all the new advances in Internet services, dial-up has been given a bad reputation for quite some time. The truth is, there are still many parts of the country where dial-up is the only option, particularly rural areas. Aside from dial-up, satellite is a good – but expensive – alternative.
- Avoid usage caps. Occasionally ISPs will limit the amount of time you can use the Internet. Although not all ISPs have this, make sure to read each policy carefully to avoid any inconveniences.
- Look for a company that has an online bill payment option. Most large Internet providers do, while smaller providers, especially dial-up services, do not. Paying online is quick, saves paper, and just makes life a lot simpler.
