Centrex understands that communication is an important engine in today’s fast-paced business world. Companies need a definitive solution for telephone communications that comes with features and functions designed to help them work at an optimal level of efficiency.
Centrex business lines are designed to help you deliver data through PBX-like lines. The unique nature of the system connects internal circuits both to each other and to the public switched telephone network. With this turnkey solution comes the ability to connect to individual desks, along with a variety of individual functions and applications that any business user will find useful in the corporate world.
Take, for example, the flexibility options of a Centrex business line. It has the capacity to connect you to multiple offices within the same city or within the same region through one system. This is done without any switching equipment installed in your office – saveing you the trouble of upgrading and maintaining expensive and potentially sensitive hardware.
Because of this, you actually end up paying less for the service. By cutting costs on the infrastructure, Centrex is able to charge you a relatively lower amount. After all, you’ll be cutting back on maintenance costs.
And since you’re not using a singular PBX system, increasing the size of your network is not a problem. Centrex can easily scale up your system whenever you need to add components, which means that in the event you grow locally, regionally, or even nationally, Centrex will be there to give you a hand without charging you for more up front.
Centrex Features
Since you’re connecting a business that is more or less using a variety of features in order to achieve crucial end results, you want to be sure the service you’re using is capable of giving you a wide variety of features.
Centrex delivers. Some of the executive features in the business line include the following:
- 911 Access
- Directory Listing
- Itemized Usage Billing
- Station-to-Station Dialing
- Direct Inward Dial (DID) / Direct Outward Dial (DOD)
- Executive Busy Override
- Executive Busy Override Exempt
Some standard calling functions are also included in the business line. Standard call hold and forwarding options are among the basic features included in the service:
- Call Forward Busy
- Call Forward Don’t Answer
- Call Forwarding of Call Waiting Calls
- Call Hold
- Call Waiting Display of Caller ID
- Call Pickup
- Call Transfer
- Call Waiting with Cancel Call Waiting
If you’d like to keep track of your callers, weed out prank callers, and to ensure the security and privacy of your line, here are several other features they have in store for users:
- Caller ID – Number Only
- Caller ID Blocking (per call)
- Caller ID per Line Blocking
Centrex also includes several business features geared towards making your telephone service more effective as a business tool:
- Conference Calling – Meet Me
- MWI – Message Waiting Service
- Ring Again
- Speed Calling 8
- Speed Calling 30
- Three Way Calling
