Archive for the ‘TelePacific’ Category

TelePacific is Expanding

TelePacific Communications is a Los Angeles, California-based CLEC that serves small and medium-sized businesses in California and Nevada is expanding. Back in early May of this year, it was announced that TelePacific would be acquiring two new companies: OCiX Inc. (Orange County Internet Xchange), a provider of dedicated colocation services, and its sister company Telekenex, a provider of IP services.

Aside from being purchased by TelePacific (the acquisition is anticipated to close in the third quarter), the two companies have a number of things in common – they sharing the same owners, such as Brandon Chaney (CEO) and Anthony Zabit (COO), and OCiX bought Telekenex’s data center business in 2008.

The acquisition of OCiX will give TelePacific its second SAS 70 data center – the first one was gained after the purchase O1 Communications almost a year ago. Moreover, through the acquisition of Telekenex, TelePacific will gain managed network and security services, a fiber network in the SFO area, a nationwide MPLS backbone and hosted PBX platform as well as over 120 employees and roughly 1,000 new business customers.

TelePacific has made plans to run the customer operations and service offerings as a separate channel headed by Telekenex’s Brandon Chaney. Chaney has said the acquisitions will add managed, VoIP and cloud services to TelePacific in addition to their current offerings.

Many are looking forward to the acquisition, including Alan Sandler, the president of master agency Sandler Partners, who praised the Los Angeles based CLEC, “TelePacific has grown rapidly through both organic growth and acquisition, and has one of the few management teams that has been able to manage acquisitions and integration in a manner that has been painless to the agent/customer.”

Likewise, Datatel Solution’s executive vice president, Jeffery Ponts had positive remarks regarding TelePacific’s ability to smoothly incorporate new acquisitions. Since signing their master agency agreement, Telekenex is the sixth acquisition for TelePacific. Ponts also stated that with a national SIP and MPLS product, “TelePacific will now be competing with the national CLECs with the advantage of their legendary customer care group,” and is no longer limited to operating solely in California and Nevada. Ponts noted that, “With each acquisition business and care disruptions were minimal to non-existent, which gives me complete confidence in this merger of cultures and customer support.”

So what else is in store for TelePacific? The company’s channel chief, Ken Bisnoff, left much to speculate when he said that, “With the new network and services, TelePacific is positioned for some exciting developments in the near future.”

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Cloud Computing via Ethernet Over Copper

Cloud computing is on the rise and is expected to bring with it an ever-increasing need for bandwidth. According to Markets and Markets, a global market research and consulting company, world-wide spending on cloud computing will more than triple today’s current rate in 2015, bringing it to a whopping $121.1 billion. Given the continued economic frailty, the majority of companies will be on the hunt for the most scalable and economically efficient solution possible. Thankfully, Ethernet over copper fits the bill.

Leading carriers, including TelePacific Communications and PAETEC have already sold more Ethernet over copper circuits in the first quarter of this year than they did in all of 2010. XO Communications and MegaPath are seeing a dramatic rise as well, with MegaPath expecting its Ethernet over copper sales to match T1 sales this year.

While they can’t completely contribute the higher numbers to cloud deployments, the carriers do expect their Ethernet over copper revenue to flourish as more companies house data archives, communications solutions, software apps and more in the cloud. That’s because – when compared to the alternatives – Ethernet is much less expensive, averaging between 40% and 50% less than bonded T1s, but still provides the high-quality transport needed for cloud-based services.

Moreover, escalating throughput simply entails adding an additional copper pair.  TelePacific’s senior VP of strategy, Ken Bisnoff, has said that for a mere fifty dollars per month, “a 3Mbps T1 Internet access customer can double bandwidth to 6 Mbps.”

The popularity of Ethernet over copper for cloud connections continues to climb as it is capable of supporting more and more bandwidth. To put it in perspective, for the price of bonded T1s offering 3 Mbps, a company that employs Ethernet over copper can receive 40 Mbps. What’s even better is that greater speeds are on their way. At the beginning of May, PAETEC announced its network had been enabled with 100 Mbps Ethernet over copper that will be available for customers provided the distance between their location and the local service office is not too great.

PAETEC’s president of fiber services and national accounts, Clint Heiden, is excited about everything Ethernet over copper has to offer – especially an expanded customer base. According to Heiden, locations that previously maxed out at 20 Mbps circuits – or couldn’t get service at all – “can now support up to 40 Mbps at shorter distances.”

In addition to the above mentioned benefits, Ethernet over copper is easy to install (with turn up possible in as few as 20 days), and can be used for several legs of a network because it works with fiber counterparts.

Posted in Ethernet Service, Internet T1, TelePacific, XO | No Comments »

Expansion is in the Air!

Many leading communications service providers are expanding their networks, and network offerings to meet the needs of both domestic and international customers. Take a look at what’s been going on lately:

Global Crossing Expands Enterprise Network Security Features
Last week, New Jersey-based Global Crossing instituted an enhanced portfolio of enterprise network-geared security capabilities. The new security features include web content filtering, intrusion prevention service, antivirus and anti-spam capabilities as well as a firewall.

Today’s businesses are facing an ever-evolving number of network security threats. Global Crossing’s chief marketing officer, Dave Carey, reported that “Global Crossing recognizes the need to address – in a holistic manner – the entire spectrum of these potentially revenue-impacting attacks.”

In addition, Global Crossing is also employing a new Event Management and Security information platform that generates and posts reports to the customer portal, and offers consulting services that include vulnerability evaluations, penetration testing, security assessments and audits.

TelePacific Expands Ethernet Network
Due to an increasing demand for additional bandwidth, TelePacific Communications is expanding its Ethernet network. The California-based Competitive Local Exchange Carrier (CLEC) plans to more than double its current 52 Ethernet-over-copper (EoC) wire centers to reach a total number of 120. TelePacific’s VP of marketing, David Zahn, believes that expanding TelePacific’s EoC services is “a great way for us to meet that demand.” In addition to EoC offerings, the expansion will make Ethernet over T1 and Ethernet over DS3 available in every market TelePacific serves.

TelePacific’s comprehensive portfolio of Ethernet transport provides enterprise customers service speeds ranging from 1 Mbps to 1 Gbps – and almost any increment in between. Depending upon the distance from the serving wire center, TelePacific EoC deployment offers data, voice and Internet access speeds that vary from 1 Mbps to 10 Mbps.

XO Expands World-wide Network Services
XO Communications is expanding its international network services capabilities to better address the needs of its growing domestic and international customer base. According to XO, this will include European IP/MPLS IP-VPN nodes, and access to 48 countries throughout Europe, North and South America, Asia/Pacific, and US territories of the Virgin Islands, Puerto Rico and Guam.

The expansion will enable XO to provide carrier and enterprise customers Dedicated Internet Access, MPLS IP-VPN, Private Line and Ethernet services to more locations worldwide. On an international level, it will allow XO to provide more comprehensive universal network coverage for an extensive array of WAN and connectivity solutions.

Posted in Ethernet Service, Global Crossing, Internet T1, Internet T3, MPLS, Private Line, TelePacific, Tier-1 Carrier Networks, XO | No Comments »

TelePacific Ethernet Network Expands – Adding 120 EoC Wire Centers

By the end of the first quarter in 2011, Los Angeles based TelePacific Communications had plans to add an additional 120 Ethernet-over-Copper (EoC) wire centers to their current 52 wire centers online. As a result of the expansion, TelePacific Communication’s Ethernet over Copper, Ethernet over DS3 and Ethernet over T1 offerings available in all of the markets that TelePacific serves.

Depending upon the distance from the serving wire center, TelePacific’s Ethernet over Copper deployment offers data, voice, and Internet access speeds ranging from 1 Mb per second to 10 Mb per second. Furthermore, TelePacific’s comprehensive Ethernet portfolio allows for service delivery speeds that span from 1 Mb per second to 10 Gb per second – and just about any increment in between – to enterprise customers. Ethernet services provide a multitude of benefits for their customers, including scalable bandwidth, higher performance, improved productivity, ease of use, and increased cost-efficiency.

TelePacific Communication’s Vice President of marketing, David Zahn, believes that the increase in wire centers and Ethernet over Copper services will help the growing demand for increased bandwidths. According to Zahn, “TelePacific has enhanced our entire portfolio of Ethernet offerings in 2010 – just one more way we are meeting our commitment to provide our customers with the products and services they need to be successful.” In addition, to ensure uptime and resolve any issues that arise quickly, TelePacific also provides network monitoring around the clock.

More about TelePacific Communications
TelePacific Communications is the largest Competitive Local Exchange Carrier competitor in major network areas to CenturyLink, Verizon, and AT&T. A private company that originated back in 1998, TelePacific was designed around providing solutions for small and medium sized businesses, and is now one of the leading providers of phone services in California and Nevada.

All of TelePacific’s services run on their own network infrastructure and switches, and they are supported by 40 regional call centers and offices with over 1,100 employees. For decades, TelePacific’s leadership team has been in the public eye. Among providers private phone services, TelePacific ranks number one, putting them in an enviable financial position. To maintain this high ranking, TelePacific conducts governance meetings monthly and employs an audit committee that includes former California Governor, Pete Wilson.

Additional Resources
To find out more about TelePacific provided services and how they can help improve your business, contact one of our professional account managers today!

Posted in Ethernet Service, Internet T1, TelePacific | No Comments »

TelePacific Showcases ‘Sweet’ Selections

TelePacific Communications, a Competitive Local Exchange Carrier (CLEC) that serves both California and Nevada is proud to introduce their new and upcoming services and products that were showcased at the Channel Partners Conference and Expo.

One of TelePacific’s new additions is their Leasing Program, which is said to be best-suited for customers looking for new data network equipment or a phone system that allows them to put their capital to work building their business, rather than tie it up with required equipment purchases. TelePacific’s data and voice customers have the option to select new equipment from any brand and combine their monthly payments with their telecom services bill. The beauty of the Leasing Program is that it is essentially a one-stop-shop for TelePacific customers in search of services, equipment and related software, maintenance, and warranties. As an added bonus, Leasing Program customers have the option to buy the equipment for only $1 at the end of their contract.

TelePacific’s Ethernet access portfolio includes Ethernet over TDM (with speeds up to 135Mbps), Ethernet over Fiber (with speeds up to 1Gbps), and the newly launched Ethernet over Copper (with speeds ranging from 1Mbps to 40Mbps) – all of which offer increased speeds and more access options for less money. TelePacific says that its Ethernet access portfolio was created to cost-effectively adapt to the changing needs of the customer while meeting their application requirements.

TelePacific has also added a diverse assortment of mobile services and devices to their collection in order to help customers consolidate business data, voice, and other wireless services with a single invoice from one provider. TelePacific aims to cater to all mobility needs – from basic cell phones to individual MiFi hotspots merged with appealing data, text, and minute packages. For instance, customers have the ability to choose between the Motorola W385 feature phone or two popular Blackberry smartphones to achieve their mobile needs.

Why TelePacific?

TelePacific is a leading provider for over 38,000 business professionals that utilize more than one million lines in service. With 47 percent of the CLEC market share in California and Nevada, and as the largest competitor to Verizon, AT&T, and CenturyLink, it’s easy to see how their strong position is capable of bringing such aggressive advantages to their customers.

In addition, the TelePacific was honored with awards for the number one CLEC as well as being among the top five carriers and integrated service providers by the Telecom Association.

Furthermore, TelePacific’s 21 local offices and 3 customer care centers in the Pacific Time zone means their support staff and representatives are truly local—and can drop by in person faster than their competitors if you need some help.

 

T1 Speed ||  T1 Point To point ||  T1  Connection

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TelePacific Local Service

TelePacific is a competitive local exchange carrier that has been in business since 1998. Using their own switches and network infrastructure, they provide telecommunications services such as voice calls (local and long distance), private networking, Internet access and data transport services.

TelePacific commits itself to being accountable for the quality of their services. Metrics are in place to help cater to each account and customer experience. TelePacific works hard to review these metrics each week to deal with issues as they arise, making sure customers are given the best of what they can offer, while still focusing on opportunities for improvement.

The numbers don’t lie; customer care resolves 93% of all issues on the first call, and boasts a 95% answer and response time within 30 seconds or less. In addition, invoicing is never an issue with a dedicated team working hard to achieve a 99% invoice accuracy.

With such successful results, it is no wonder a monthly customer survey done by Receivable Management Services with over 2,000 participants places TelePacific in a 97th percentile satisfaction score on a regular basis. Despite all of this, TelePacific never rests on its laurels, and continuously pushes for improvement.

TelePacific provides a well-rounded range of services to customers with a “one-stop shop” for all their telecommunication needs, eliminating the need to deal with one company for long distance services, another for Internet access, and yet another for conferencing and VoIP services. TelePacific caters to all of these, with the highest level of commitment and service for each customer.

No matter what size business, TelePacific has cost-efficient packages to match their quality services to as many customers as possible.

Data and Internet services presented by TelePacific use the most advanced, cutting-edge technologies, giving customers the most dependable service available. Internet connectivity ranges from high bandwidth T1 lines at 1.544 Mbps, to Bonded T1 services reaching blazing speeds of up to 12 Mbps. TelePacific data networking services include a Private Line, a Virtual Private Network product, and Collocation space for building private networks.

All of these options are augmented by TelePacific’s value added services that help protect the security and safety of customers’ valuable assets and secure constant connectivity with important stakeholders. 24 hours a day, 7 days a week, TelePacific provides customers the ability to maintain operations under emergency situations and backup facilities to lock up off-site data to ensure constant connectivity with important business partners.

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