Archive for the ‘Microsoft’ Category

NetInterCall Integrates with Microsoft Lync Online

For those of you that might be a bit unfamiliar with the cloud, let me back up a bit. There are countless definitions and explanations about what the cloud is, but when it comes down to it, the cloud is the Internet. Yes, it really is that simple! Today, the popularity of cloud-based services is on the rise – and there are many reasons why. For starters, employing cloud-based services eliminates your need to purchase or maintain hardware or software, and because you are always using the latest version, there is no need to fret over making sure you have the latest upgrade for each service you use. Furthermore, cloud-based solutions can be employed in any location, and they eliminate the need for your dedicated IT staff to manage your solution which allows them to focus on other mission-critical issues – what’s not to love?

And when it comes to cloud services, InterCall is the cherry on top of the cloud-based services sundae. For over 20 years businesses have been safely and securely leveraging InterCall’s conferencing solutions over their reliable network.

Today marks the launch of Microsoft Office 365. Another leap into the cloud for InterCall, Microsoft Office 365 is a subscription-based service that blends the Office applications you are most likely already familiar with (such as Outlook Exchange, PowerPoint, Word, Excel, Office desktop suite, etc.) with cloud-based versions of collaboration services Lync Online and SharePoint Online.

This launch is special because of the unique value that InterCall brings to Office 365. If you are wondering why your business should partner with InterCall for Office 365, there are three main benefits to consider:

  • Experience – as the world’s leading conferencing provider, InterCall offers everything from personalized training and adoption programs to more involved assistance such as professional migration services. In addition, along with the multiple certifications InterCall holds, they are also a Microsoft Silver Certified Partner and national systems integrator
  • Support – InterCall provides worldwide 24/7 tier 1 and tier 2 customer support with skilled agents that are experienced in all aspects of Office 365, as well as consultations and technical pre-sales assistance. InterCall also offers recorded training sessions available online free of charge
  • Features – InterCall’s robust list of features includes:
    • Support at the touch of a button on your telephone keypad
    • The ability to mute/un-mute lines
    • Customers can dial-in to your meeting, or you can dial-out to them
    • Connect to your meeting via multiple devices
    • Lock/un-lock your meeting to ensure complete privacy
    • Schedule your conferences simply and easily through Outlook
    • Public Switched Telephone Network (PSTN) and/or Voice over Internet Protocol (VoIP) integration, including mixed recording

Posted in Conferencing, Intercall, Internet T1, Microsoft, Tier-1 Carrier Networks, voip | No Comments »

Global Crossing Live Meeting (by Microsoft)

Microsoft Live Meeting with Global Crossing is a high-quality web based audio conferencing service, and a great online tool to meet, collaborate, or train with others online. This remarkable capability is the edge businesses need to maximize their efficiency and success in engaging clients.

Using Live Meeting will bring you the following benefits:

  • Effective and efficient response time increase within your business. By improving these two critical components, your business will be more than ready to accommodate any and all concerns, increasing your productivity in a way that will be essential for success.
  • New product demonstrations, services instructions, and overall new product market entry will all be enhanced, ensuring a more successful reception of the items being marketed. This helps your company become more accessible, leveraging you into the mainstream and potentially increasing your business.
  • Reach your employees and communicate with them effectively and professionally. Never miss any information, and stop worrying about whether or not you can get your message across the gap between management and employees.
  • Expenditures and travel time will be reduced by using Live Meeting to ensure that your conferences are done even when people are far away from one another.

Features of Live Meeting Include:

  • Real-time collaboration and feedback on documents and presentations
  • Electronic whiteboard that allows presenters to add their own notes in real-time
  • Sharing control of applications on other people’s desktops, chatting online with other members, and the ability to visit and share any meeting attendees’ websites
  • Control can be shared by co-presenters to make presentations easier
  • Handouts are checked for viruses when distributed for download, ensuring your meetings will not cause harm to any of the attendee’s computers, thereby preserving relationships between individuals
  • Presenters are given webcam privileges to be seen during the meeting, and participants can record the presentation, share, create, and save notes for future reference.
  • This is very useful for school events such as class registrations, and online exams, enabling those who cannot attend physically to still participate.

Posted in Global Crossing, Live meeting, Microsoft | No Comments »