Archive for the ‘Intercall’ Category

NetInterCall Integrates with Microsoft Lync Online

For those of you that might be a bit unfamiliar with the cloud, let me back up a bit. There are countless definitions and explanations about what the cloud is, but when it comes down to it, the cloud is the Internet. Yes, it really is that simple! Today, the popularity of cloud-based services is on the rise – and there are many reasons why. For starters, employing cloud-based services eliminates your need to purchase or maintain hardware or software, and because you are always using the latest version, there is no need to fret over making sure you have the latest upgrade for each service you use. Furthermore, cloud-based solutions can be employed in any location, and they eliminate the need for your dedicated IT staff to manage your solution which allows them to focus on other mission-critical issues – what’s not to love?

And when it comes to cloud services, InterCall is the cherry on top of the cloud-based services sundae. For over 20 years businesses have been safely and securely leveraging InterCall’s conferencing solutions over their reliable network.

Today marks the launch of Microsoft Office 365. Another leap into the cloud for InterCall, Microsoft Office 365 is a subscription-based service that blends the Office applications you are most likely already familiar with (such as Outlook Exchange, PowerPoint, Word, Excel, Office desktop suite, etc.) with cloud-based versions of collaboration services Lync Online and SharePoint Online.

This launch is special because of the unique value that InterCall brings to Office 365. If you are wondering why your business should partner with InterCall for Office 365, there are three main benefits to consider:

  • Experience – as the world’s leading conferencing provider, InterCall offers everything from personalized training and adoption programs to more involved assistance such as professional migration services. In addition, along with the multiple certifications InterCall holds, they are also a Microsoft Silver Certified Partner and national systems integrator
  • Support – InterCall provides worldwide 24/7 tier 1 and tier 2 customer support with skilled agents that are experienced in all aspects of Office 365, as well as consultations and technical pre-sales assistance. InterCall also offers recorded training sessions available online free of charge
  • Features – InterCall’s robust list of features includes:
    • Support at the touch of a button on your telephone keypad
    • The ability to mute/un-mute lines
    • Customers can dial-in to your meeting, or you can dial-out to them
    • Connect to your meeting via multiple devices
    • Lock/un-lock your meeting to ensure complete privacy
    • Schedule your conferences simply and easily through Outlook
    • Public Switched Telephone Network (PSTN) and/or Voice over Internet Protocol (VoIP) integration, including mixed recording

Posted in Conferencing, Intercall, Internet T1, Microsoft, Tier-1 Carrier Networks, voip | No Comments »

Monthly vs. Pay-As-You-Go Web Meetings

Many small and medium size businesses get locked into contracts or commitments for various services, vendors and equipment, leaving them with a monthly bill. While this might work for some, when it comes to webinars, many businesses cannot always accurately predict the time or length of their meetings. They may hold a large online webinar one month, and then need only audio conferencing capabilities for a handful of employees the next month. Fortunately, companies such as InterCall offer a pay-as-you-go plan.

While it’s always nice to have web meeting and online webinar capabilities available when you need them, it isn’t always nice to pay top dollar if you don’t utilize the service enough to get your money’s worth.

Previously, most small and medium size businesses have thought all they could afford was sub-par performance and service from free web meeting service providers. However, companies such as InterCall offer small business plans specifically designed with their unique needs in mind – including the flexibility of a pay-as-you-go plan for up to 125 people, or a more standard monthly plan for up to 20 people.

If you’re planning to host a free or paid attendance online webinar, the pay-as-you-go plan provides all the flexibility necessary to reach out to customers and prospects, making it beneficial for hosting free or paid attendance webinars, while monthly plans allow you to host as many meetings as you like, as frequently as you’d like for one set price – which is great for meeting with employees, and partners.

Those not sure about their web meeting needs should consider a pay-as-you-go option for a few months to determine their usage and decide which plan makes more sense for them. No pressure, no commitment—except our commitment to provide you with the best, most affordable web meeting services.

Posted in Audio Conferencing, Conferencing, Intercall, Web Conferencing | No Comments »

Training Costs Less With Web-based Conferencing Software

Many business owners think of training as a liability—something that drains money from the bottom line rather than enhancing it. But you can actually increase revenue with the right web-based training.

Web-based training saves on travel costs and it’s convenient for customers. Training doesn’t have to be a drain on your resources when you use web-based conferencing software. Web based training saves on travel costs and gives your customers the flexibility to schedule sessions when and where it’s convenient for them.

For example, Cisco WebEx Training Center, provided by InterCall, lets you schedule fee-based live sessions and recorded sessions for users who want a bit more than their contract provides.

Every time one of your staff leaves home to train a new customer, you’re spending money and losing productivity. These are just a few of the costs associated with on-site training:

  • Room rental for large group training
  • A/V equipment rental and possibly staff to run it
  • Lost productivity while employees are out of the office

Travel (flight, rental car, hotel room, meals, and unexpected expenses)

Posted in General, Intercall, Web Conferencing | No Comments »

How Streaming is Changing Education?

A recent survey conducted by InterCall about the use of streaming on campus has found:

  • Use of streaming is on the rise — Eight in ten students (78%) report that their professors have made lectures available either by live video feed or posting a videotaped lecture accessible online. Nearly a third says their professors frequently use web streaming.
  • People want to be in two places at once — Almost half (48%) of students take multiple classes scheduled for the same time – something that was impossible before streaming. Also, 63 percent attend classes while out of town.
  • Students are taking control over the way they learn — Nearly 60% say streaming video allows them to study more and grasp concepts better because they are able to go at their own pace.
  • Juggling jobs and studies – Streaming helps those students who are working their way through school: 47% say having content available to view at a later time allows them to work more hours at their job.

In addition, streaming provides other benefits for the student, including the freedom to be able to take a vacation or business trip without having to miss class, and not having to dress for class.

Posted in General, Intercall, Web Conferencing | No Comments »

InterCall Direct Event

InterCall Direct Event conferencing is a scalable, customizable alternative to operator assisted conferencing. Users have over 40 different features to choose from to tailor each direct event conference call to their desires. Prior to the conference, participants are given a phone number and passcode to gain access, eliminating the need for an operator.

Direct Event is an ideal audio conferencing solution for:

  • Company quarterly reviews
  • Launching new products
  • Meeting with board members
  • Merger and Acquisition announcements
  • Holding guest speaker events

Direct Event Audio Conferencing provides features such as:

  • Passcodes to allow for easy entry into events without the need for an operator, reducing the hold time on the meeting, and increase conference time.
  • Direct Event Registration collects information about attendees automatically as they enter the audio conference.
  • Permanent leaders and dial-in numbers to ensure that each participant joins the meeting in a quick and reliable way.

Posted in Event Conferencing, Intercall | No Comments »

Intercall Web Meeting

Your audio, video, and web conferencing service is now in one convenient package. InterCall Web Meeting provides an interactive, unified, and efficient meeting tool that will cater to all your business’ needs.

Enjoy these features from Intercall Web Meeting:

  • The integrated audio / video connections, entering conferences quickly, the ability to set up the service just once, and to sign-on directly from your computer’s desktop
  • Using outlook for invitations to schedule instant meetings and one-click entry features
  • Easy meetings using simple interfaces

Why use InterCall Web Meeting?

By utilizing the Web Meetings collaboration tool, tasks such as demonstrating new products, interacting between remote teams—even just making that simple yet critical eye contact during the meeting—are all possible, enhancing your meetings and giving you the edge your business needs for success.

InterCall Web Meeting is great for the following:

  • Project Plans – Presenting project plans to clients, your team, or anyone else, even when they are miles away, by using both visual and audio content, can give you the advantage you need. Being able to create with, or present your project plans to other people – even when you are all in separate locations – is a very powerful tool that no business should be without.
  • Company- Wide Announcements – Let everyone in your organization know all of the important news or announcements that they need to both see and hear by using InterCall Web Meeting. This way, whether your employees are in-house, on the field, or even off-shore, they are sure to get the exact message you wish to say anytime, anywhere.
  • New sales demonstrations – Nothing beats being able to showcase your products in the eyes of your customers. Before, that was only made possible through on-location product presentations, flying in potential clients, or flying out to their offices to show them new sales demonstrations. Now, through InterCall Web Meeting, you can conduct sales demonstrations without the hassle, and make convenient yet effective presentations that are sure to impress your clients.

Posted in Intercall, Web Conferencing | No Comments »