Global Crossing Emeeting (by webex)

The world is yours to conquer in real time using web-based collaboration.

Global Crossings Emeeting is the full-featured web conferencing service powered by Webex. This service features a combination of reservation-less conferencing with multimedia content, and is semi-integrated with the audio system of Global Crossing Ready-Access.

Enjoy these features and benefits included in the package:

  • Integrate any computer task with what other people have on their computers without having to leave your office. The power of communication without even leaving your seat ensures that distance won’t matter. You will still hear from your subordinates, colleagues, and clients as if they were right in front of you.
  • Improve collaboration by directly sharing your presentations and applications without time consuming uploads. Anyone and everyone will be able to hear from you and see what you have to share even when being in the same room is not possible at the time.
  • Emergency meetings can never be easier, thanks to Global Crossing Emeeting. Even without a prior schedule, you can conduct meetings on the fly whenever you need to get in touch with anyone. Call on your team, engage clients, or conduct a meeting with your partners without experiencing the delay and hassle that scheduling a meeting inevitably has.
  • Make your meetings productive and clear with ready-access audio conferencing with Integrated Web Meeting. This ensures that your meetings will have the audio support that is critical in explaining demonstrations, and engaging clients and team members. Through audio conferencing, they will know exactly what you are trying to tell them, and hear every bit of information that you need to impart. This is designed to give you the edge you need by getting the message across clearly and effectively.
  • Your critical information will never be compromised thanks to the protective measures that are offered along with the package. Passwords and SSL encryption ensure privacy and safety for the most sensitive and important data, because nothing is more important than the wellbeing of your business.

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Dedicated Internet Access

The fact is you cannot run a lucrative business these days without getting a high-speed dedicated Internet access for your office. Depending on how big your outfit is, you will need both a dedicated Tier 1 network and an Ethernet connection that will work for the specific needs of your office environment.

As far as Internet access goes, DIA connections are hands-down the best and most reliable options you can choose. The name itself says everything you need to know about the service – it’s a dedicated line for a variety of purposes designed to serve your office’s communications needs without having to rely on sub-par performance delivered by DSL or wireless broadband alone. This is because you’re connected directly to your ISP’s core network infrastructure, ensuring that you receive only the best in terms of performance and bandwidth scalability that you can get for your money.

Speedy surfing

T1 connections let your entire network access the Internet with a variety of speeds, depending on the structure and nature of your business. If you’re a company depends on regular surfing to get by, a standard T1 connection (1.5Mbps) will work, or if you really want a fast connection for all your units, go beyond T1 with an NxT1 option.

Of course, e-commerce outfits won’t be able to get by with just your standard T1 connection. That’s where the heavy hitters come in: DS-3 dedicated lines give you speeds of 45Mbps. Higher speed requirements will mean that you need to get a synchronous optical networking (SONET) line, reaching speeds of up to 2488Mbps burst.

You can also have an Ethernet system installed. These DIA solutions offer similar speeds as a digitally multiplexed system, and can be just as dependable. You can choose from a standard Ethernet connection, to a 10 Gigabit Ethernet system that will let you channel record speeds of 1000Mbps.

Do you need a DIA?

Asking yourself this question before buying a DIA might mean you need a high-speed Internet connection. But here are several other things you should ask yourself before looking through the available DIA products:

  • Are you running a business that relies heavily on streaming media?
  • Do you host your own unique servers?
  • Would you like to make the transfer of documents and information from one of your offices to others easier?
  • Do you rely on internal communication applications such as e-mail and web-based programs?
  • Are you interested in creating a virtual private network (VPN)?
  • Do you run a business that is in anyway dealing in e-commerce services?

If you answered ‘yes’ to any of these questions, you will likely benefit greatly from a DIA setup. Take a look around, you’re sure to find the best service for your business.

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Dedicated Long Distance Service

Dedicated Long Distance and Toll Free Services

Dedicated Long Distance Service is a leased line service that provides cost-effective in-state, out-of-state, international, and toll-free calling for companies that want circuits dedicated to specifically handle high-volume, long distance traffic. Dedicated Long Distance Services use high-capacity fiber optic networks that – when connected to your premise equipment (such as PBX or hybrid key systems, digital phone systems that use a digital trunk interface card, or an analog system with a channel bank) – provide you with the highest quality transmissions at the best available price, allowing you to achieve maximum network efficiency.

Benefits of Dedicated Long Distance Services

Aside from the general benefits stated above, having a dedicated long distance service provides other benefits to the subscriber, such as:

  • Enhancements to incoming and outgoing calls through different long distance and toll free features
  • Live operator assistance for access to the National Directory
  • Long-distance expense tracking using verified and non-verified account codes
  • Over 200 countries to connect to through international calls
  • All day customer service providing operator and directory assistance
  • A lightning fast self-healing synchronous optical network (SONET) with a ring network architecture allowing speeds reaching one gigabit (OC-192)
  • Convenient billing and rates along with single invoices that can be provided through simple customized electronic formats

Toll-Free Features to enhance business management

  • Real-time Automatic Number Identification (ANI) delivery
  • Dialled Number Identification (DNIS)
  • Rerouting of call overflows
  • Disconnection Message Referral
  • Back-up rerouting services
  • Routing based on geographical location
  • Special routing services dependent on the time of the year
  • Hour-oriented routing
  • Day-oriented routing
  • Simple design of back-up routing systems
  • NPA/NXX routing
  • Automatic overflow rerouting on inbound calls
  • For call centers, a teleblocking service for the numbers that you do not wish to contact again

A variety of high-quality providers of Dedicated Long Distance Service will help you give your business the best solution available. Choose from T1 to OC12 Dedicated Long Distance Applications with the most competitive prices in the industry to get the best results needed for your business at the most cost-efficient price.

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Conferencing Service Overview

Today, conferencing services are one of the most trusted methods of live group communication used by businesses today. That’s because it is a cost-effective solution to getting in touch with business associates and prospective clients via a network connection that is fast, dependable, and secure.

It doesn’t matter what kind of network conference you wish to conduct, network providers are capable of setting up a network that for you to easily facilitate a variety of conferences depending on your needs. These service features are backed by an excellent service crew that will help you figure out how to set up everything from an instant conference to a planned investor relations call. When you have conferencing capabilities within your VoIP network, setting up group conversations throughout the web is as easy as visiting a link.

There are a variety of network conferencing types:

Reservationless conferencing is a way of initiating an instant conference that does not require users to deal with reservations or operators. All users are given the chance to control the finer functions of a conference with the touch of a button from the VoIP keypad. And it doesn’t stop there, most – if not all – of the features of the conference can be customized to suit your needs. For example, you can manipulate the menu to appear to you in either English or Spanish.

Web Conferencing is a way of holding live meetings on the Internet. These web conferences are conducted via a web-based service that enables multiple users from various access points throughout the world to connect via voice and video conferencing. This can be a service provided either by your network provider, or by a third-party application that you can download from the web. Users may also access this service from a browser by entering the URL and following the prompts to join the conference.

Conferencing options

Intercall is the leading conferencing service provider in the world. This company has served a six-figure number of individual conference calls throughout their business history, and has established a strong presence in the U.S., Canada, Latin America, the United Kingdom, and France, among others. Their team is a 500-strong group of meeting consultants who are all willing to help you connect with your peers and colleagues from around the globe via a variety of means. They specialize in audio and video conferencing, as well as web conferences, and have set the industry standard on how conferencing services should operate.

If you’d rather work with a global provider of high-quality communication technologies, look no further than Premiere Global Services. This company provides a conferencing alternative that stems from their experience as a business automation and process-management specialists. This option will provide you with round-the-clock customer care, and requires no large hardware purchases for the consumer.

For the best in IP-based voice and video conferencing, Global Crossing is the provider you want to work with. This provider brings high-quality voice and video traffic through the Internet at record speeds, letting you conduct conferences via the web virtually anywhere where there’s a network connection.

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Centrex Business Lines

Centrex understands that communication is an important engine in today’s fast-paced business world. Companies need a definitive solution for telephone communications that comes with features and functions designed to help them work at an optimal level of efficiency.

Centrex business lines are designed to help you deliver data through PBX-like lines. The unique nature of the system connects internal circuits both to each other and to the public switched telephone network. With this turnkey solution comes the ability to connect to individual desks, along with a variety of individual functions and applications that any business user will find useful in the corporate world.

Take, for example, the flexibility options of a Centrex business line. It has the capacity to connect you to multiple offices within the same city or within the same region through one system. This is done without any switching equipment installed in your office – saveing you the trouble of upgrading and maintaining expensive and potentially sensitive hardware.

Because of this, you actually end up paying less for the service. By cutting costs on the infrastructure, Centrex is able to charge you a relatively lower amount. After all, you’ll be cutting back on maintenance costs.

And since you’re not using a singular PBX system, increasing the size of your network is not a problem. Centrex can easily scale up your system whenever you need to add components, which means that in the event you grow locally, regionally, or even nationally, Centrex will be there to give you a hand without charging you for more up front.

Centrex Features

Since you’re connecting a business that is more or less using a variety of features in order to achieve crucial end results, you want to be sure the service you’re using is capable of giving you a wide variety of features.

Centrex delivers. Some of the executive features in the business line include the following:

  • 911 Access
  • Directory Listing
  • Itemized Usage Billing
  • Station-to-Station Dialing
  • Direct Inward Dial (DID) / Direct Outward Dial (DOD)
  • Executive Busy Override
  • Executive Busy Override Exempt

Some standard calling functions are also included in the business line. Standard call hold and forwarding options are among the basic features included in the service:

  • Call Forward Busy
  • Call Forward Don’t Answer
  • Call Forwarding of Call Waiting Calls
  • Call Hold
  • Call Waiting Display of Caller ID
  • Call Pickup
  • Call Transfer
  • Call Waiting with Cancel Call Waiting

If you’d like to keep track of your callers, weed out prank callers, and to ensure the security and privacy of your line, here are several other features they have in store for users:

  • Caller ID – Number Only
  • Caller ID Blocking (per call)
  • Caller ID per Line Blocking

Centrex also includes several business features geared towards making your telephone service more effective as a business tool:

  • Conference Calling – Meet Me
  • MWI – Message Waiting Service
  • Ring Again
  • Speed Calling 8
  • Speed Calling 30
  • Three Way Calling

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Calling Card Service

A calling card is a type of “credit” or prepaid card that can be bought and used as a way to redeem telephone and cellular phone minutes. This works by buying the time first, before using the service, as opposed to normal “post-paid” services wherein you use the service first, then the company sends you a bill after a pre-determined time, usually every month.

There are two basic types of calling cards that are offered by phone companies: Cellular phone calling cards, and long distance landline calling cards.

Types of Calling Cards:

A cellular phone calling card, also known as a “pay as you go plan,” requires users to purchase a calling card and to register the serial number to the cellular phone carrier in order to use the service. Different value cards will add different numbers of minute-credits. After all the credited minutes have been used up, one can just purchase and register a new calling card instead of paying a monthly bill. This type of plan is very useful to those who do not have credit cards – such as students, or people who don’t use their mobile phones as often as others.

A long distance landline calling card is, as the name suggests, a type of prepaid calling card for landlines. To use, the user calls an 800 number, registers the serial number of the card, sets up an account, and obtains a PIN or personal identification number before being able to use the paid credits. The access number and PIN is normally entered before dialling the desired phone number. Every call made is then electronically tracked by the carrier to automatically adjust the remaining credits left on the calling card.

Some cards can be “reloaded” by registering more credits into the account. This type of prepaid calling card is ideal for international travellers, or those who do not call long distance often.

Using Calling Cards:

Using prepaid calling cards is a very good way to budget your spending. Prepaid cards allow students and parents of students to track and limit the cost for cellular phone or long-distance usage.

On the other hand, some calling cards are not prepaid; instead, they accumulate monthly charges for every call made. Even though this type of card has no way of controlling spending, it is useful for businesses.

Calling cards come in plastic card form, or an access number and a PIN purchasable online. It is best to buy calling cards from reputable companies. If a carrier goes out of business, clients may be left with useless pre-purchased minutes, so look for services that ensure a credit refund if something like that happens.

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AT&T Private Line

In order to meet the growing needs of customers, businesses today are constantly expanding, adding more staff into their roster and increasing the size of their office. Some businesses have diverse set of offices spanning multiple locations in order to meet with this growing demand.

While this is good news for businesses the world over, the problem of management and communications becomes trickier. How will you effectively connect office branches in a way that they can easily get in touch with each other? How can you easily facilitate the transfer of large documents from office to office without making it available to the public domain?

AT&T offers the solution with its Private Line service; a high-speed intra-network connection that connects your entire system of operations to each other. This lets you facilitate communication and interaction within the various departments of your office without having to resort to setting up expensive and complicated networking solutions.

Customizing your network

AT&T recognizes the fact that you need a simple solution for connecting your office throughout a singular network. They will help you set up a reliable network of communications connecting your various sites to each other in a manner that’s simple and non-intrusive. This connection is made via a series of network servers connected to a main server in your office.

This private line uses a variety of service solutions to meet the needs of your enterprise. These range from a single channel connection of 9Kbps for simpler networks, to a heavy 10G wavelength connection for a multi-network WAN. They also offer other infrastructure solutions such as an optical mesh service and Ethernet connections if you’d rather use those for your network.

Thanks to their state-of-the-art infrastructure, AT&T has made sure that any private line they install is fast, reliable, and secure. They realize that no intranet solution is perfect, and will help you set up a series of backup plans should your main network fail. This includes using Mesh network architecture in your system, as well as the option to utilize FASTAR and SONET network setups. SONET premium private line customers have the choice to set up redundancy circuits to serve as backup data routes.

If you’re worried that AT&T doesn’t cover your area, stop worrying. AT&T offers this service in up to 80 countries around the globe, and that service coverage is expanding. Just to give you an idea of how wide their coverage is – AT&T sports up to 77,000 miles of fiber optic cables connecting all of these networks to each other, so you can be secure in the knowledge that they will have no trouble setting you up as well.

Easy Management and Support

Since this service is important in the integrity and productivity of your office, AT&T makes sure that you can easily fix network discrepancies throughout the line. AT&T’s customer and technical support crew is available 24 x 7. They will be able to help you manage and, if necessary, fix your network whenever the need arises.

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AT&T Opt-E-Man Service

If there’s one thing to say about the AT&T Opt-E-Man Ethernet service solution, it has to be this: Opt-E-Man will give you the chance to open multiple access points in various locations and have them communicate with each other simultaneously. That’s because this service uses Ethernet technology in tandem with an optical cable solution to connect multiple local area networks together.

Thanks to its unique infrastructure, Opt-E-Man is highly capable of providing its customers with a variety of flexible bandwidth options, ranging from a network connection with transfer speeds of 5Mbps to a Gigabit Ethernet connection that transfers 1Gbps. All network infrastructures come with a guarantee that the network solution is scalable – which means that if you find that you need to switch to an Ethernet service that’s faster than your current setup, it’s as easy as letting AT&T know.

Opt-E-Man supports a variety of ways in which you can send data to anywhere within your network. Some of the transport configurations it has include the basic point-to-point configuration, a more complex point-to-multipoint setup, and the ultimate multipoint-to-multipoint mega connection.

That’s because Opt-E-Man uses a unique mix of physical and virtual connections to make sure that your data gets through when you want it, where you want it. The Ethernet virtual connection solution is a unique method of transferring information through optical fiber connections. By shooting Ethernet LAN packages through these optical fiber cables that travel through your intraLATA network, Opt-E-Man is capable of transmitting information to virtually anywhere in your network – even to the Internet. It can also access network-based VPN services by connecting you to a network-terminating server at your location, and then using a network router, switch, or bridge to connect to the service.

Components of Opt-E-Man

A service wouldn’t be exceptional if its basic parts weren’t exceptional – and Opt-E-Man uses components that are some of the best in the industry today. For its specialized network terminating functions, Opt-E-Man uses an Ethernet interface capable of handling multiple payloads at any given time. This interface uses a specified Ethernet port to transport the data, which is used to end the flow of incoming data and begin the execution of incoming payload.

As mentioned earlier, the Ethernet virtual connection used by Opt-E-Man is the system’s way of generating a variety of randomized circuits to facilitate multipoint connections. This enables the Ethernet line to connect to a variety of physical end connections, as well as to connect to the Ethernet cloud network

Users are also given the choice to select an option which they think will fit their business best:

  • Bronze service assures you of full support for your data applications, and will be most beneficial for users who wish to just get their network connected.
  • Silver service users are given all the benefits bronze service customers receive, but are also given high-speed support that will ensure the minimal loss of data integrity, as well as a low latency rate for services that require unusually fast connections, such as Voice over Internet Protocols.

What you get from Opt-E-Man

Opt-E-Man’s private line network is a scalable solution, so if you need to change the parameters of the service you’re currently using or add new locations into your network, you won’t have to worry about going through a full-scale network revamp. That’s because this Ethernet network’s architecture is simple in structure, requiring less servers and relying mostly on physical cable connectivity instead. And since it’s a simpler network structure, Opt-E-Man is a cost-effective alternative for customers who are looking for a reliable and secure way of setting up a private network for their company.

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AT&T Internet services overview

Any business relying strongly on a high-speed Internet solution that comes bundled with world-class service should check out AT&T’s Managed Internet Service (MIS). Help your business bloom with a secured and dedicated Internet connection that is resilient and optimized to keep serving your business needs in the face of infrastructure and hardware failures.

AT&T achieves this high-speed Internet T1 capability with their unique network backbone. The multiple-ringed, OC48 / OC 192 IP Backbone network is an industry leader, and is protected by a variety of security features that ensure the safety of both the hardware and infrastructure of the line that your Internet relies on.

Multiple Options

The performance of your direct Internet access (DIA) option with AT&T is specifically designed to ensure that all of your critical broadband needs are met – no matter what. This means that AT&T has taken into consideration the possibilities of network failure and found ways of working around them. This is achieved through their Managed Internet Service Access Redundancy Options (MARO) service, which gives your network multiple backup options in the event of line failure.

Basically, what this does is enable your single network connection to connect to a variety of multiple Internet circuits that will pick up where your traffic left-off when one avenue of your network line fails. It arrests all network failures anywhere in your line, and reconnects you using another avenue in order to maintain the integrity of your network connection.

While this is a complicated process, rest assured that AT&T will provide you with tech support experts who will assist you. They will help you design the rerouting of your network in the event your main line fails, ensuring your traffic flow requirements are met. This way, you can set up multiple routers for your line without having to leave the comfort of your office, and STILL get the unique network solution that works for you.

AT&T gives you a series of reliable re-routing points that let you isolate the error in your line without having to disrupt the rest of the network connection. You can set up:

  • Backbone node redundancy points, which gives you the widest array of choices for your connectivity
  • Access router redundancy points, because sometimes the errors happen when you’re trying to access various sections of your line (which could occur at your own physical mainframe or in the access routers that connects your office to AT&Ts main network)
  • An automatic load-balancing option, which lets you segregate your traffic through two circuits. This works as a backup solution for your main line or backbone and access router redundancy points

Ease of use

Once your network has been set up, you don’t have to do anything aside from connect to the Internet  using t1 internet line and start surfing. You will never have to keep an extensive IT staff to take care of your AT&T DIA because AT&T has a customer support staff that is available at any time of the day, seven days a week. So once you have an AT&T connection, you can be sure that your business solution is in good hands.

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AT&T GigaMAN

The GigaMAN service by AT&T is their premiere gigabit Ethernet service designed to help you run an effective and dedicated Ethernet network. Optical fiber technology creates a fast point-to-point network connection that connects your local area network to an area network with a wider coverage. This service is powerful enough to send simultaneous data transfers throughout a network that spans a metropolitan and even a regional area.

GigaMAN works similar to an adapter. It copies your LAN protocol, then simulates and uses the exact same protocol to connect to WANs. By doing this, GigaMAN lets you use the full potential of your existing LAN while transmitting and dispersing the data you send throughout your network.

Whether you’re trying to connect to the building across the street or to an office across the city, GigaMAN gets it done. This service lets you transmit SONET payloads at 1Gbps, a speed that’s twenty two times faster than your average DS3 service.

GigaMAN works by connecting your Ethernet switches. The existing switches are connected via dedicated single-mode optical fiber cables. Throughout the connections are sections called demarcation points where specialized fiber repeaters are installed. This technology is the same interface used for both multi-mode and single-mode optical fibers, and uses a standard stick-and-click connection to serve as a demarcation for where the network terminating equipment are.

Service Features

Both GigaMAN and DecaMAN come with top-quality service features that are tailored to meet the heavy networking requirements of most networking systems today.

Depending on your specific network needs, you can choose from the standard GigaMAN service, ranging from 1000Base-SX and 1000Base-LX single mode services. Or, if you need something that’s even more powerful, the DecaMAN services offer high gigabit levels of network speed. This includes the 10GBase-LR that gives you a service option of a physical LAN with 1310nm of single mode fiber optics; or the 10GBase-LW service, which gives you a WAN with physical 1210nm single mode fiber optics.

Using wavelength division multiplexing, AT&T can implement a network architectural design that will deliver multiple circuits over the same fiber optic pair. This serves as a redundancy measure to conserve the facility size that is needed to implement the system. AT&T engineers will design the system to meet with your current network needs, and will be on hand to provide the necessary equipment required by the network upon installation.

If you have pre-existing network equipment, they will utilize it to improve the speed of installation and the quality of service you will be getting out of your network.

Why choose AT&T

GigaMAN and DecaMAN high-speed Ethernet are two of the best private-line options in the market today. In terms of product breadth and stability, you are assured that whatever service you get will be the most robust Ethernet solution your business will ever experience.

You won’t ever have to worry about your network’s performance – AT&T monitors your network 24/7, because you can’t have a network that crashes when you need it most.

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